What happens if I’m having difficulty with another user?

If you’re experiencing issues with another user on GigBridge, we’re here to help ensure a positive and respectful environment for everyone.

Here’s what to do if you’re having difficulty with another user:

1. Try to resolve the issue directly: If possible, communicate with the other user respectfully to clear up any misunderstandings or concerns.
2. Report the issue: If the issue persists or you feel uncomfortable resolving the issue directly, please report it through our raising a Support Ticket. Make sure to provide details about the situation so we can investigate.
3. Our team will review: Once we receive your report, our team will carefully review the issue and take appropriate action. We aim to handle these matters quickly and fairly.
4. Follow-up: We’ll keep you updated on the status of the investigation and any actions taken to resolve the issue.

We take user safety and respect seriously, so please don’t hesitate to reach out if you need help.

Should it be urgent, or your without access to your account or profile, you can also reach out directly through our Contact Us page for further assistance.