How do I know when the system is down?

If you’re experiencing issues and think the system might be down, we’ve made it easy for you to stay informed.

Here’s what to do:

1. Check the System Status Page:
   We have a dedicated page in our knowledge base that provides real-time updates on system status, scheduled maintenance, and any outages. Simply visit the Ozstream Site Status Information for the latest information. This is available through our FAQ / Knowledge Base, which is run on a separate site to Ogotrix and GigBridge. This ensures we’re always able to communicate important information to our customers and stakeholders.
2. Stay Updated:
   The page is regularly updated with any service disruptions or planned maintenance, so it’s the best place to check if you’re unsure whether the system is experiencing issues.
3. Contact Us for Further Assistance:
   If you’ve checked the status page and still have questions or concerns, feel free to reach out to us via the Contact Us form on our website, or send an email to info@ozstream.org.

By checking the status page, you’ll always be in the loop about any downtime or maintenance. We’re here to keep things running smoothly!