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What happens if an Opportunity Booking needs to be cancelled?
If an Opportunity Booking needs to be cancelled, it can only be done once the booking has been confirmed by both the performer and the venue.
Both parties can cancel a confirmed booking through their profile dashboard. Here’s what to do:
- How to Cancel a Booking:
- As a performer, once the booking is confirmed, you can cancel it through your dashboard by selecting the opportunity and following the cancellation process.
- As a venue, you can also cancel a confirmed booking by navigating to the opportunity in your dashboard and initiating the cancellation.
- Be Courteous:
While cancelling through the dashboard is straightforward, it’s always courteous to notify the other party with a phone call. This shows professionalism and helps ensure positive relations for any future bookings. - Why a Phone Call Matters:
A quick phone call to the other party is not just respectful—it also helps maintain a good working relationship. You want to keep them onside for any future bookings, and a personal touch goes a long way. - Next Steps After Cancellation:
Once the booking is cancelled, it will be reflected in both parties’ dashboards, and any relevant updates will be sent to both sides. If the opportunity becomes available again, you can rebook through the usual process.