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About Ozstream
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GigBridge FAQs
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- How do I set-up my GigBridge profile?
- How do I navigate GigBridge?
- Stop! Have you published your profile?
- How much should I be charging / paying as a performer / venue?
- How can I stay up-to-date on news, information and site status updates?
- Account Sign-Up + Profile Creation Information
- Mobile Number / SMS Verification
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- How does my monthly subscription work?
- Which payment gateway do you use?
- What payment methods do you support?
- What happens if my subscription payment fails?
- How does Ozstream / GigBridge handle refunds?
- What's Ozstream's process for disputing financial transactions?
- When will my first subscription payment get processed?
- GigBridge Pricing Information
- Change Payment Method
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- How do I know when the system is down?
- How can I reset my password?
- I've forgotten my login details?
- Can I access GigBridge on my mobile device?
- What web browser should I be using?
- What happens if I'm having difficulty with another user?
- How can I flag a post or report another user?
- How do I add a new category or genre into the system?
- How do I raise a support ticket to report an issue or bug?
- What can I expect once I've raised a support ticket?
- How do close / cancel my profile or account?
- GigBridge Beta / MVP - Latency and Response Times...
- I've performed but I've not received payment from the venue?
- Why do you enforce 2FA? (Two Factor Authentication)
- Mobile Number / SMS Verification
- Change Payment Method
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- Can Direct Bookings be made for recurring events?
- Can I modify an existing Direct Booking?
- How does the Direct Booking process work?
- What happens if a Direct Booking needs to be cancelled?
- Can I modify an existing Opportunity Booking?
- Can Opportunity Bookings be made for recurring events?
- What happens if an Opportunity Booking needs to be cancelled?
- What should I do if I have specific equipment requirements?
- How does the Opportunity Booking process work?
- How do I create and manage an Opportunity Post?
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- GigBridge Profile Header
- How do my location settings work?
- Profile Tab - Posts
- Profile Tab - Calendar
- Profile Tab - Experience
- Profile Tab - Reviews (and Ratings)
- Profile Tab - Gallery
- Searching in GigBridge...
- How can I optimise my profile so I appear in more searches?
- Is there an easy way to manage all of my bookings?
- What privacy controls do I have over my profile?
- Can I have more than one GigBridge profile?
- Can I sync my GigBridge calendar with an external calendar?
- How often should I update my profile?
- I'm a performer about to go on tour, does my profile follow me?
- When will additional features and functionality be added to GigBridge?
- What does the flag icon mean?
- Classified Posts
- How do I set-up my GigBridge profile?
- Can I access GigBridge on my mobile device?
- Opportunity Posts
- Call Out Posts
- How do I create and manage an Opportunity Post?
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Site Status
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Ozstream Support
How does my monthly subscription work?
When you sign up for GigBridge, you’ll enjoy the first month completely free!
We’ve done this to allow you sometime to set-up your profile, find your feet, and become familiar with your GigBridge profile’s features and functionality.
Your subscription payments will be processed by Stripe every 30 days after you sign up.
This means your first payment will only be processed 30 days after your free month ends.
Here’s how it works:
- Day 1: You sign up and enjoy your first month for free.
- Day 30: Your first payment will be processed.
- Every 30 days after: Subscription payments will be automatically processed.
You don’t need to worry about manually making payments — Stripe will handle everything securely and automatically.
If you were looking for specific information about pricing and what’s included in your profile, jump over to GigBridge pricing.
The only time you’ll be required to manually process a payment is when a scheduled payment has failed. For more information what you need to know, best you jump over to manual payments.
To understand how your monthly subscription works with our referral rewards program, you’d do well to jump over to our referral rewards program.