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Ozstream Support
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How do I raise a support ticket to report an issue or bug?
Updated12 October 2024
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If you’ve encountered an issue or bug, the best way to let us know is by raising a support ticket.
Here’s how to do it:
- Log in to Your Account:
To raise a support ticket, first log in to your account through the Ogotrix Product Portal. - If you’re already logged in, navigate to your Account to raise a Support Ticket.
- Provide Details:
Fill out the form with all the details about the issue or bug you’re experiencing. The more information you provide, the quicker we can resolve it! - Submit the Ticket:
Once you’ve filled in the details, submit the support ticket, and our team will get to work on resolving the issue as soon as possible.
Please remember, the fastest way to get help with technical issues is by raising a support ticket. Our team will review your ticket and keep you updated on the resolution.
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