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How does Ozstream / GigBridge handle refunds?
Updated12 October 2024
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At Ozstream, our goal is to ensure customer satisfaction while maintaining fairness and transparency in our refund process.
In the first instance, if there is an issue that warrants compensation, we typically provide a coupon that grants the user or profile a period of free usage on the platform.
This approach allows for continued access to GigBridge while addressing any concerns.
Refunds are only issued in accordance with the situations outlined in our GigBridge Terms and Conditions.
Please review these carefully for specific refund eligibility criteria.
If you believe your situation qualifies, feel free to contact us for further assistance.
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